Privacy Policy

Poetry Puzzles (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, billing/shipping address, phone number, and payment details when you place an order.

Account Information: if you create an account, we collect your login credentials and preferences.

Browsing Information: including IP address, browser type, device information, and pages visited (via cookies and analytics tools).

Communication Data: messages, feedback, or inquiries you send us.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.

Provide customer support and respond to inquiries.

Improve our website, products, and services.

Send updates, offers, or newsletters (if you opt-in).

Comply with legal obligations.

3. How We Share Your Information

We respect your data and will never sell it. We may share information only with:

Service Providers: such as payment processors, delivery companies, and IT/hosting services, to fulfill your order.

Legal Authorities: if required by law, regulation, or court order.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve website functionality, and analyze traffic. You can manage cookie settings in your browser at any time.

5. Data Security

We take reasonable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.

Request corrections or updates to your data.

Request deletion of your information, subject to legal requirements.

Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.

8. Children’s Privacy

Our products and services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.